Complejidad, reflexividad y autoetnografía. Las posibilidades de la investigación narrativa en la mejora de la práctica profesional

Abstract

Since some years its clear the increasing difficulty of the social services to join in situations that arise in the context of multiplicity and instability. This reality, traditionally conceived as an expression of the complexity of society can also be observed from a particular approach and little known social problems: the wicked problems, that brings us to another way of understanding them. His qualities lead us to reflect on the possibility of the coexistence of certain limits on the ability of organizations and professionals to achieve outcomes which significantly improve the situations they face. At the same time we see in those limits the opportunity to expand and improve our capabilities and skills through the use of a little known research strategy: autoethnography. With it we can scrutinize the memory of our expertise to identify the problems we deal and develop the talent that many social workers possess.